An EPOS system in a coffee shop from CES Software

DEBATE: Traditional vs. Cloud-Based EPOS Systems

If you’re a new start-up business, or perhaps you’re an existing business in the retail or hospitality sector and are on the lookout for an EPOS solution for your company, you’re going to have to consider a number of options. The main debate you will need to mull over is whether to go for a cloud-based solution or a traditional network-based EPOS system.

First off, you’ll want to know the differences. This will give you the chance to decide which will be the best choice for your business.

So, let’s take a look at some of the fundamental differences that exist between traditional EPOS systems and their cloud-based counterparts, shall we?

Hardware

Both choices offer the user systems that work from stationary terminals and mobile tablets. Hardware and EPOS terminals are usually linked together via the local network on the premises without needing an internet connection.

Software

Traditional EPOS software and the systems associated with it are required to be installed on the premises with a local database. Additionally, they aren’t reliant on a fast, stable internet connection. The cloud-based EPOS systems database is hosted online and needs a fast, reliable internet connection, constantly.

Support

Both traditional and cloud-based EPOS solutions are likely to necessitate support at the business premises if any issues with the hardware arise. The good news is that the majority of any software support can be handled over the phone. Furthermore, remote support is typically available depending on the problem that has occurred.

Here at CES Software, we offer our Touch solution. This allows for remote access that enables you to stay in control of your business no matter where you are. You can supervise access to features and functionality for individual users, or groups of users. With the addition of the screen designer, you can setup Touch the way you want it to ensure ease of use and rapid operation. Touch provides you with the most accurate business overview at any point in near real-time reporting that can be used in conjunction with our enterprise cloud reporting software.

Storage

In terms of storage, traditional network-based EPOS systems need to have the database installed locally. This is either on one of the EPOS terminals if the business is an SME, or on a server located somewhere else on premises if the business is a larger one.

Cloud-based solutions store all their data on remote cloud servers. These are accessed through the internet. Some cloud-based systems offer an offline mode in case the internet connection becomes disrupted.

 

If you would like to find out more about CES Software’s EPOS solutions and how they can support your business, please get in touch with us, and we’ll be happy to help with your queries.