Businesses are increasingly using technology to streamline their business operations, particularly electric point of sale (EPOS) systems. An affordable tool for any business, they have come a long way from clunky till systems, and now all-in-one EPOS software makes both staff and customer experiences even better.
EPOS software can be implemented at till points, on tablets, computers and free-standing kiosks, and can be designed to be staffed or self-service. There are also advantages of using all-in-one EPOS software for your business:
EPOS can help improve security in two ways: firstly, card payments and transactions can be fully secure by using end to end encryption and preventing customer fraud and data theft. Secondly, EPOS software can track every transaction, giving businesses and staff a higher degree of accountability than a traditional till system.
All-in-one software can be fully customisable to your needs, and it is possible to create a system which is integrated with stock management; the new stock is added to the system and allows staff to immediately see what is available without having to waste time physically looking. The system can be updated when sales are made, making stock management easy and also a lot more accurate than when done manually.
EPOS software can use customer’s emails to build up customer loyalty and growth. The data captured from the email can be used to create a database and offer targeted messages and discounts.
With EPOS software being customisable, each feature you use has the ability to be modified. For example in cafes, selecting hot chocolate can then give you more options such as size and extras like cream. As it can be customised, the staff using the software getter a better experience, adjusting it to be streamlined and more efficient, which in turn will benefit the customer.
It may seem that all-in-one EPOS systems are a higher cost than systems that have various components and different software, but the long-term cost of an all-in-one system and software is lower. This is due to a single vendor being responsible for maintenance and receiving maintenance from one provider saves money. The all-in-one aspect also saves money and time when it comes to customising the system for your needs, as adjustment only needs to be carried out in one place rather than on several components.
If you are considering investing in all-in-one EPOS software, get in touch with CES Software to see what options are available to you.